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Terms and conditions

This online service allows individuals to apply for a provisional driving licence, notify DVLA of changes of circumstances, and to view their record online. In the future, additional services and features may be added.

Payment methods

If your application requires a fee, you will need to make an electronic payment using one of the following credit/debit cards:

Credit/debit card information is transferred and stored in accordance with our security statement and privacy statement.


We may revise these terms and conditions as we develop our services. By accepting these terms and conditions you agree that we may:

You can view the prevailing terms and conditions at any time by clicking 'Terms & conditions' at the bottom of the log on page.


DVLA makes every attempt to ensure the accuracy and reliability of the information contained in the publications and services stored, served and accessed by this online service, but this information should not be relied upon as a substitute for formal advice from DVLA. The materials contained on this website are provided for general information only and do not constitute any form of advice.

DVLA, its employees and agents will not be responsible for any loss, however arising, from the use of, or reliance on this information. DVLA will not be liable for any special, incidental, indirect or consequential damages of any kind, including, without limitation, those resulting from loss of use, data or profits, however those damages may arise.

By providing links to other sites, DVLA does not guarantee, approve or endorse the information or products available at these sites, nor does a link necessarily indicate any association with or endorsement of the linked site by DVLA.

This is a protected United Kingdom Government website. Unauthorised access and unauthorised modification are offences under the Computer Misuse Act 1990; it is unlawful therefore to cause damage to it intentionally or to any DVLA electronic facility or data through the knowing transmission of any program, information, code or command.

Applicable law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.

Site usage information

Driver licensing online cookies policy

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

You can manage these small files yourself and learn more about them through 'Internet browser cookies - what they are and how to manage them'.

Our use of cookies

Currently the only cookies on our Driver Licensing Online Service are 'session cookies' which are temporary cookie files and are erased when you close your browser.

Type of cookie: Session

When you restart your browser and go back to the site that created the cookie, the website will not recognise you. You will have to log back in (if login is required) or select your preferences/themes again if the site uses these features. A new session cookie will be generated, which will store your browsing information and will be active until you leave the site and close your browser.

DVLA is part of the Department for Transport (DfT) alongside Vehicle and Operator Services Agency (VOSA), Driving Standards Agency (DSA) and Vehicle Certification Agency (VCA).